Artificial Intelligence Agents
Automates the internal processes that take up your time and adds an AI agent that answers inquiries.
Supports your team or your customers, and connects with the tools you already use, without anyone having to do it manually every time.
What are AI Agents??
Assistants that run tasks inside your Odoo.
They connect with channels such as WhatsApp or your website, responding and acting without manual intervention.
Internal agents
Designed for your team, not for your customers. An internal agent lives inside your operation and helps your people work faster:
- Answers frequent questions about internal processes, policies or the use of Odoo.
- Generates on-demand reports (sales, inventory, pending collections) without anyone having to build them by hand.
- Provides first-level support to your own team before escalating a query to a person.
- Helps locate information scattered across modules, documents or internal processes.
External agents
Designed for your customers or the public who interact with your business. An external agent is your brand's first line of contact:
- Answers frequent customer questions about products, services, hours or availability.
- Provides first-level support before handing off to a team member.
- Guides the customer through simple processes (booking an appointment, making an inquiry, leaving their contact details).
- Keeps the tone and information of your business, trained with your own processes and content.
Integrations with other applications
An isolated agent has little value; its value lies in connecting with the tools where you already work or where your customers already are. Depending on the case, we integrate the agents with:
Odoo
So the agent can query or update information directly in your modules (sales, inventory, CRM, projects, etc.).
WhatsApp and other messaging channels
So your customers or your team can interact with the agent from wherever they already talk to you.
Email, to automatically answer or classify incoming inquiries.
Website
As a chat widget embedded in your page.
How do we work?
01
We map your processes
Together with you we identify which processes are repetitive or time-consuming, and whether what you need first is an internal agent, an external agent, or both.
02.
We design the Agent
We define which questions it must be able to answer, which applications it needs to connect to, and which automations accompany it.
03.
We configure and test
We implement the integrations and train the agent with your business's information and processes, testing that it responds and acts correctly.
04.
We train your team
We show you how to use and adjust the agent day to day, and how to interpret the configured automations.
Automate what takes up your time today
Book an assessment and we'll determine whether you need an internal agent, an external agent or both.